Roundesk Talk to us
A better first hello

The call is just the beginning.

Roundesk welcomes callers, understands what they need, and takes the next useful step—from answering a question to confirming a booking or handing off a request.

▤Services.pdfBusiness knowledge
▤Hours.pdfOpening times
roundeskNew agent ⋯
CREATE YOUR AGENT

What should your agent know?

Knowledge sources
Drop files here or browse
▤   Services.pdf ✓
▤   Hours.pdf ✓
Instructions
YOUR AGENT ISLive and ready
LIVE
Hi! How can I help today?
Can I book a consultation for Tuesday?
Of course. I have 10:30 or 2:00 available.

Your stack, connected

The technology behind a better hello.

Provider support varies by configuration. Logos identify technologies, not partnerships.
Inside Roundesk

See the whole conversation, not just a missed call.

Every example below is an illustrative product preview. A caller gets a helpful response; your team gets the context and a clear next step.

ACAcme StudioWorkspace⌄
Calls / Call details Example call
INBOUND CALL · TUESDAY, 10:24 AM

New consultation request

JSJordan Smith+1 (415) 555-0138◷   2m 42s
0:42 / 2:42
Conversation Transcript excerpt
R

Roundesk 10:24 AMHello, thanks for calling Acme Studio. What can I help you with today?

JS

Jordan 10:24 AMI’m looking for a consultation next week about a new project.

R

Roundesk 10:25 AMOf course. I can offer Tuesday at 10:30 or Thursday at 2:00. Which works better?

Designed for real conversations

One call. Many ways forward.

Give callers a natural first conversation and give your team the information they need to move. Roundesk follows the guidance you set for answers, scheduling, and handoffs.

9:41●●● ▰
RoundeskAI receptionist · available now
•••
Today, 9:42 AM
Thanks for calling Northline. How can I help?
Do you have availability for a service visit?
Yes. I can check the schedule. What day works best for you?
Message ➤

Answers that sound like your business

Use your services, hours, and policies as a guide so callers get a useful answer, not a generic script.

CALENDARWeek of Oct 12
‹   ›
MON 12TUE 13WED 14THU 15
9 AM

10 AM

11 AM

12 PM
10:30
Jordan S.Consultation
9:00
Team sync
11:00
New bookingService visit
✓   Appointment request captured

Booking without the back-and-forth

Collect the right details, check available times, and leave a clean appointment request for your team.

CALL ACTIVITYTuesday, October 13
↗
New service requestJordan Smith · 10:24 AM
To review
✓
Opening hours answeredAlex Morgan · 9:18 AM
Resolved
!
Urgent callbackSam Lee · Yesterday
Flagged

A handoff with the context intact

Route important requests, flag time-sensitive calls, and leave an organized record for follow-up.

Make it yours

The right conversation for the way you work.

A dental practice needs different questions from a repair shop. Choose the information to collect, the tone to use, and when a person should step in.

ROUNDESK · LIVE EXAMPLEProfessional services
Preview
EXAMPLE CONVERSATIONNew consultation
10:24 AM
JS
Jordan

Hi, I'm opening a second location and need an accountant who works with multi-site teams.

Roundesk

We can help with that. Are you looking for bookkeeping, tax planning, or both?

JS
Jordan

Both. Could someone call me Thursday afternoon?

Roundesk

Absolutely. I've noted Thursday afternoon and the scope for our advisory team.

NEXT STEP CREATEDNeeds confirmation
THU15
Consultation callbackThursday afternoon · Advisory team
Jordan SmithBookkeeping + tax planning
For founders & startups

Your founder can be there before the first call.

Let an AI version of your founder welcome visitors, answer the first questions, and understand what they need. When it is time to talk, they are already on the same page.

01   Answer early questions02   Qualify demo interest03   Move naturally into a voice call
Illustrative Acme website · automated preview

The call ends. Your team has the details.

Roundesk answers what it can and keeps a record of what needs a person.

ConversationToday · 9:42 AM
Are you open this Saturday?
Yes — 9 AM to 1 PM. Would you like me to help arrange a visit?
✓ Based on your business hours

Questions answered

Hours, services, and policies come from the information you provide.

Appointment requestJust now
TUE18
Initial consultation10:30–11:00 AM · Jordan Smith
ContactPhone number captured
Next stepReview availability

Appointments ready to review

The caller’s preferred time, reason for calling, and number stay together.

Call triageToday · 11:08 AM
!
Water leak needs attentionCaller is available for a callback now
Matched your urgent-call rule→Team handoff
✓ Context included with the alert

Urgent calls flagged

If a call meets your urgent-call rules, your team gets an alert.

Call brief2 min call
≡ Jordan Smith
ReasonNew consultation
Best timeTuesday morning
Next stepConfirm a time

A record for follow-up

See why they called, when to reach them, and what still needs doing.

Give your team room to focus

Present for every caller. Free for what only people can do.

Let routine calls move forward while your team spends its attention on the work that needs them most.
Plan your front desk

Pricing that grows with your calls.

Start with 14 days free, then choose the minutes and capacity that fit your front desk.

No credit card

Free trial

Full access for 14 days
Free
  • 30 min by phone/month
  • 1 phone number
  • Zapier, Webhook, and MCP integrations
  • 3 knowledge sources
Start 14-day free trial

Basic

For solo practitioners
$29/mo + tax
$0.45/min overage

  • 75 min by phone/month
  • 1 phone number
  • 1 call at a time
  • Zapier, Webhook, and MCP integrations
Subscribe

Premium

For busy offices
$199/mo + tax
$0.30/min overage

  • 1000 min by phone/month
  • 5 phone numbers
  • Up to 10 calls at once
  • Zapier, Webhook, and MCP integrations
  • Multi-location support
  • Priority support
Subscribe

Annual plans are billed upfront at the price of 10 months. Taxes and any overage charges are additional. Subscription buttons open an email to the Roundesk team.

How much could every call be worth?

Change a few assumptions to explore the opportunity behind unanswered calls. This is a scenario, not a revenue forecast.

$
0 calls100 calls
Adjust assumptions 40% booking rate · 2.0 bookings per customer
0%100%
Potential revenue from missed calls$174,720per year
$14,560per month
14new bookings / week

Estimate only. Actual results depend on call quality, availability, follow-up, and how often customers return.

Good to know

Questions before the first call?

A few practical answers about making Roundesk fit your business.

It can greet callers, use the information you provide to answer routine questions, collect details, and guide the call toward a booking request or a handoff.

Start with your services, opening hours, common questions, and the situations where your team should step in. We can then shape the call flow around those details.

The agent can ask for the details your team needs and work with availability when a calendar connection is configured. Your team can decide which requests need confirmation.

Call forwarding and dedicated-number options depend on your setup. We’ll help choose the route that fits your current phone workflow.

You define when a call should be escalated. Roundesk can collect context first so the person receiving it knows what the caller needs.

Ask our team for the current details on storage, access, and retention for your account before sharing sensitive information.

The next call could be different

Give every caller a good place to start.

Tell us how your front desk works. We’ll show you what a Roundesk agent could do for your team.